Refunds and Returns Policy

At MyKitchenApparel, we want you to be completely satisfied with your purchase. If you are not satisfied for any reason, we offer returns and refunds subject to the following conditions:

Eligibility for Returns

1. To be eligible for a return, the following conditions must be met:

1.1 The item must be unused, unwashed, and in the same condition as when you received it.

1.2 The item must be in its original packaging, including any tags, labels, or accessories.

1.3 The return must be initiated within 2 days from the date of delivery.

2. Certain products, such as personalized or customized items, may not be eligible for return due to their unique nature. Any exceptions to our standard return policy will be clearly stated on the product page.

Initiating a Return

3. To initiate a return, please follow these steps:

3.1 Contact our customer service team within 2 days of receiving your order to request a return authorization.

3.2 Provide your order number and details of the item(s) you wish to return.

3.3 Our customer service team will provide you with instructions on how to return the item(s) and where to send them.

4. Upon receiving your return request, we will review the eligibility of the item(s) and provide further instructions on how to proceed.

Refunds

5. Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

5.1 If approved, your refund will be processed and credited to the original form of payment within 15 days.

5.2 If your return is rejected, we will provide you with a reason for the rejection and return the item(s) to you at your expense.

Shipping Costs

6. You will be responsible for paying the shipping costs for returning your item(s).

6.1 Shipping costs are non-refundable, unless the return is due to our error or a defective product.

6.2 If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

7. If you have any questions, concerns, or feedback regarding our refunds and returns policy, please contact us at vann@mykitchenapparel.com